What is BS EN ISO 30320:2012?

The Purpose of BS EN ISO 30320:2012

BS EN ISO 30320:2012 is a standard that pertains to the field of technical writing and documentation. It provides guidelines on how to create documents that are clear, concise, and effective in communicating information to the intended audience.

Technical writing plays a crucial role in various industries such as engineering, manufacturing, software development, and healthcare. These documents can range from user manuals and installation guides to process descriptions and safety procedures.

BS EN ISO 30320:2012 aims to ensure that technical documents are well-structured, comprehensive, and easy to understand, regardless of the complexity of the subject matter.

The Key Principles of BS EN ISO 30320:2012

One of the key principles of BS EN ISO 30320:2012 is clarity. Technical documents should be written using language that is precise and easy to comprehend. Jargon should be avoided or defined clearly for the target audience. Additionally, sentences and paragraphs must be organized logically to facilitate understanding.

Another principle outlined in the standard is conciseness. Technical writers should strive to convey information efficiently, avoiding unnecessary details that could confuse or overwhelm readers. Information should be presented in a succinct manner while still addressing all the necessary points.

Furthermore, BS EN ISO 30320:2012 emphasizes the importance of usability. Technical documents should be designed with the end-users in mind, ensuring that the information is accessible and user-friendly. The layout, formatting, and visual elements should enhance readability and aid comprehension.

How BS EN ISO 30320:2012 Benefits Organizations

Implementing the guidelines of BS EN ISO 30320:2012 can benefit organizations in several ways. First and foremost, it helps improve customer satisfaction by providing clear and understandable instructions. This reduces the chances of user errors, leading to a better user experience.

The standard also contributes to cost reduction. Well-written technical documents can minimize support calls, as users are more likely to find answers to their questions without assistance. Moreover, efficient communication through clear documentation can streamline internal processes, saving time and resources for the organization.

Furthermore, compliance with BS EN ISO 30320:2012 can enhance the reputation of an organization. It demonstrates a commitment to quality and professionalism, instilling confidence in customers and stakeholders. Additionally, it can provide a competitive advantage, as well-structured technical documents may give an organization an edge over competitors.

In conclusion, BS EN ISO 30320:2012 is a standard that outlines guidelines for creating effective technical documents. By following these principles, organizations can produce clear, concise, and user-friendly documentation, ultimately improving customer satisfaction, reducing costs, and enhancing their reputation.