What is ISO-TR 9901:2016?

ISO-TR 9901:2016, also known as Quality management systems - Guidelines for the application of ISO 9001 in local government, is a technical report published by the International Organization for Standardization. It provides a set of guidelines specifically tailored for implementing quality management systems in local government organizations.

Benefits of Implementing ISO-TR 9901:2016 in Local Government

Implementing ISO-TR 9901:2016 in local government organizations brings numerous benefits. Firstly, it helps improve governance and decision-making processes. By establishing clear policies and objectives, local governments can effectively manage resources and provide better services to citizens.

Secondly, ISO-TR 9901:2016 promotes transparency and accountability. The guidelines emphasize the importance of documenting procedures, maintaining records, and conducting regular audits. This ensures that local government activities are conducted in a transparent and accountable manner.

Step-by-Step Implementation Process

Implementing ISO-TR 9901:2016 in local government requires a structured approach. Here is a step-by-step process to guide organizations in this implementation:

Initial Assessment: Evaluate the organization's current processes, identify gaps, and determine areas for improvement.

Policy Development: Develop a comprehensive quality policy that aligns with the organization's objectives and the requirements of ISO-TR 9901:2016.

Procedure Documentation: Document standard operating procedures for key processes, ensuring they conform to the guidelines provided in ISO-TR 9901:2016.

Training and Awareness: Train employees on the principles and requirements of ISO-TR 9901:2016 to ensure their active participation and understanding of the quality management system.

Internal Audits: Conduct regular internal audits to assess compliance with ISO-TR 9901:2016, identify non-conformities, and take corrective actions.

Certification: Seek certification from a recognized certification body to demonstrate conformity with ISO-TR 9901:2016.

Conclusion

ISO-TR 9901:2016 provides local government organizations with a framework for developing and implementing effective quality management systems. By following the guidelines outlined in this technical report, local governments can improve governance, enhance transparency, and deliver better services to citizens. With proper planning and commitment, ISO-TR 9901:2016 can be successfully implemented, leading to positive outcomes for both the organization and the community it serves.