What is ISO 55198:2018?

ISO 55198:2018 is a widely recognized international standard that provides guidelines for technical writing. This standard aims to ensure clear, concise, and effective communication in various technical fields. It sets forth the principles and requirements for creating documentation that can be easily understood by users or readers from different backgrounds and cultures.

The Importance of ISO 55198:2018

Technical writing plays a crucial role in conveying complex information to users, such as operating instructions, user manuals, or engineering documents. ISO 55198:2018 emphasizes the need for writers to follow specific guidelines to create content that is accessible and comprehensible for the intended audience. Adhering to this standard not only improves the overall quality of technical documentation but also enhances user experience.

Key Features of ISO 55198:2018

ISO 55198:2018 provides detailed guidance on various aspects of technical writing, including:

Structuring and organizing information: The standard emphasizes the importance of logical organization and clear labeling to help users navigate and find relevant information easily. It suggests techniques like using headings, subheadings, and bullet points to improve readability.

Language and terminology: ISO 55198:2018 recommends using simple, concise, and jargon-free language. It encourages writers to be consistent in their terminology choices throughout the document.

Visual aids: The standard highlights the effectiveness of visual elements, such as diagrams, illustrations, and tables, in conveying complex concepts. It provides guidelines for creating and incorporating these visual aids appropriately.

Testing and reviewing: ISO 55198:2018 suggests the use of usability testing and continuous reviewing to ensure the quality and effectiveness of technical documentation. It promotes engaging end-users in the review process to gather valuable feedback.

Benefits of Following ISO 55198:2018

Complying with ISO 55198:2018 brings several advantages to technical writers and organizations, including:

Improved user experience: Clear and well-structured documentation helps users understand product features, operate devices effectively, and troubleshoot issues efficiently.

Reduced support costs: Well-written technical documents can minimize user confusion and decrease the need for customer support calls or inquiries.

Enhanced brand reputation: Consistent writing style and quality documentation reflect professionalism, instilling trust and confidence in users.

International recognition: Following an international standard like ISO 55198:2018 allows organizations to demonstrate compliance with a set of globally accepted guidelines.

In conclusion, ISO 55198:2018 provides valuable guidelines for technical writers when creating clear, concise, and user-friendly documentation. Adhering to this international standard benefits both the users and organizations by improving communication, enhancing user experience, and reducing support costs. Incorporating the principles outlined in ISO 55198:2018 ensures high-quality technical writing that meets global standards.