What is BS EN ISO 19894-2:2021?

BS EN ISO 19894-2:2021 is a professional technical standard that sets guidelines for the use of ergonomic principles in designing human-system interaction. It provides a framework for evaluating and improving the usability and user experience of interactive systems, such as software applications, websites, and mobile apps.

Understanding Ergonomics

Ergonomics is the study of how people interact with their environment and the tools they use. In the context of human-system interaction, ergonomics aims to optimize the design of systems to ensure user comfort, efficiency, and overall satisfaction.

By incorporating ergonomic principles, designers and developers can create interfaces that are intuitive, accessible, and supportive of human capabilities. This includes considering factors such as user cognitive abilities, physical characteristics, and preferences.

The Benefits of Compliance

Complying with BS EN ISO 19894-2:2021 brings numerous benefits to both users and organizations:

User Satisfaction: By following this standard, organizations can ensure that their systems meet the needs and expectations of users. This leads to higher user satisfaction and increased usage of the system.

Improved Usability: The standard outlines principles and methods for assessing the usability of interactive systems. Following these guidelines enables organizations to identify and address potential usability issues early in the development process.

Reduced Errors: Systems designed with ergonomic considerations can help reduce errors and improve overall user performance. Well-designed interfaces minimize cognitive load, ensuring users can efficiently and accurately complete tasks.

Accessibility: Incorporating ergonomic principles ensures that systems are accessible to a wide range of users, including individuals with disabilities. This promotes inclusion and equal access to digital resources.

Implementing BS EN ISO 19894-2:2021

To implement BS EN ISO 19894-2:2021, organizations should follow these key steps:

Evaluation: Assess existing systems or prototypes against the ergonomic principles specified in the standard. Identify areas that need improvement and prioritize actions accordingly.

Design Guidelines: Develop design guidelines based on the ergonomic principles outlined in the standard. These guidelines should inform the design and development process of new systems.

User Testing: Conduct usability testing with representative users to validate the compliance of the system with the standard. Use the feedback obtained to refine the design and improve overall usability.

Evaluation and Maintenance: Continuously evaluate and maintain the system's compliance with the standard. Regularly assess user satisfaction and identify areas for further optimization.

By incorporating BS EN ISO 19894-2:2021 into their practices, organizations can create user-friendly systems that deliver exceptional user experiences and contribute to their overall success.