What is EN ISO 27364:2011?

EN ISO 27364:2011 is a professional technical standard that provides guidelines for managing information in public administrations. It focuses on the management of records and documents to ensure efficiency, transparency, and accountability in public administration processes.

Benefits of EN ISO 27364:2011

Implementing EN ISO 27364:2011 can bring several benefits to public administrations. Firstly, it facilitates the systematic organization and control of records and documents, ensuring that they are managed efficiently throughout their lifecycle. This includes activities such as creation, capture, classification, access, storage, and disposal.

Secondly, EN ISO 27364:2011 enhances information integrity by providing measures for protecting and preserving records and documents. This is particularly crucial in public administration, where the authenticity and reliability of information play a vital role in decision-making and accountability.

Furthermore, implementing this standard promotes interoperability and information sharing among different departments or agencies within a public administration. It establishes common frameworks and practices, allowing seamless exchange of information while maintaining security and privacy.

Implementation of EN ISO 27364:2011

To implement EN ISO 27364:2011 effectively, public administrations need to establish clear policies and procedures for record and document management. This includes defining roles and responsibilities, establishing retention schedules, and providing training and awareness programs for staff members.

Additionally, technology plays a significant role in the implementation process. Public administrations should consider adopting electronic document management systems (EDMS) or records management software that align with the requirements of EN ISO 27364:2011. These systems can automate processes, enable efficient search and retrieval, and ensure compliance with legal and regulatory obligations.

Conclusion

EN ISO 27364:2011 is an essential standard for public administrations aiming to improve their information management practices. By implementing this standard, organizations can achieve better control over records and documents, enhance information integrity, promote interoperability, and ultimately increase efficiency and accountability in their processes.