How does ISO/IEC TR 20000-23:2019 help organizations manage IT service risks?ISO/IEC TR 20000-23:2019 provides guidelines for organizations to identify, assess, and mitigate the risks associated with information security incidents and vulnerabilities related to IT services. It helps organizations to establish effective processes for managing those risks, including incident reporting, vulnerability scanning, and risk management planning.
What are the key features of ISO/IEC TR 20000-23:2019?ISO/IEC TR 20000-23:2019 is a comprehensive standard that provides a structured approach for managing IT service risks. Some of its key features include:
How can organizations comply with ISO/IEC TR 20000-23:2019?ISO/IEC TR 20000-23:2019 is an industry standard, which means that organizations can comply with it by implementing the guidelines in their existing IT service management systems. This involves:.
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