What is EN ISO 9150: 2018 ?

EN ISO 9150: 2018 is a set of international standards that focuses on the creation of value for stakeholders, while also emphasizing a holistic approach to management. It is an extension of ISO 9001: 2015, which focuses on quality management systems.

The main purpose of EN ISO 9150: 2018 is to enable organizations to achieve sustained success by creating value for their stakeholders. It emphasizes the importance of a holistic approach to management that goes beyond just meeting customer requirements.

Key Principles and Guidelines of EN ISO 9150: 2018:

Customer-centric approach: The customer is at the center of the organization, and the organization should strive to understand and meet their customers' needs and expectations.

Performance-based management: The organization should focus on measuring and improving its performance, rather than just meeting legal requirements.

Risk-based thinking: The organization should identify and address potential risks, monitor and optimize their processes, and regularly review their quality objectives.

Continual improvement: The organization should continuously evaluate and improve their quality management system, and should be willing to make changes and improvements.

5.: The organization should have a clear leadership structure, with clear roles and responsibilities for quality management.

Supplier management: The organization should ensure that their suppliers are delivering the required level of quality, and should have a process for supplier management.

Iterative approach: The organization should have a process for continuously evaluating and improving their quality management system.

In conclusion, EN ISO 9150: 2018 provides organizations with a framework for improving their overall performance while also emphasizing a customer-centric approach and a holistic approach to management. By implementing this standard, companies can enhance their ability to consistently provide products and services that meet customer requirements and expectations.