What is ISO 22964:2017

ISO 22964:2017 is a technical standard that provides guidelines for the development and implementation of automated handling systems, specifically designed for international parcel and express services. This standard aims to promote interoperability and compatibility among different systems used by various stakeholders in the logistics industry.

Key Components of ISO 22964:2017

The standard outlines several key components that need to be considered when developing automated handling systems:

System Architecture: ISO 22964:2017 defines the overall architecture and design principles for automated handling systems. It includes aspects such as system integration, data exchange formats, and communication protocols.

Parcel Identification: The standard specifies requirements for unique parcel identification throughout the handling process. This helps in tracking and tracing parcels and ensures accurate sorting and routing.

Automated Sorting: ISO 22964:2017 provides guidelines for automating the sorting process based on predefined criteria such as destination, size, weight, and special handling requirements. Automated sorting improves efficiency and reduces errors.

Data Exchange: The standard defines standardized formats and protocols for data exchange between different systems involved in the handling process. This enables seamless information flow and enhances operational performance.

Security: ISO 22964:2017 addresses security concerns related to automated handling systems. It includes measures to prevent unauthorized access, protect sensitive data, and ensure the integrity of the handling process.

Benefits of ISO 22964:2017

Implementation of ISO 22964:2017 offers several benefits to the logistics industry:

Efficiency: Automated handling systems streamline the sorting and routing of parcels, reducing manual labor and improving operational efficiency.

Accuracy: Automated identification and sorting mechanisms minimize errors, leading to increased accuracy in parcel handling.

Traceability: The standardized parcel identification system allows for effective tracking and tracing of parcels throughout the handling process, enhancing transparency and customer satisfaction.

Interoperability: ISO 22964:2017 promotes compatibility and interoperability among different systems used by logistics service providers, enabling seamless collaboration and information exchange.

Security: The standard focuses on security aspects, ensuring the integrity and confidentiality of data exchanged between systems, thereby reducing the risk of fraud or tampering.

In conclusion, ISO 22964:2017 is a technical standard that provides guidelines for the development and implementation of automated handling systems in the logistics industry. By adhering to this standard, organizations can enhance their efficiency, accuracy, traceability, and security in the handling of international parcels.